Mobile Care Health

Refund Policy

Refund Policy

Refund Policy

Fair and Easy to Process Returns
In the event that a package or series of treatments has begun, these services will be considered to have been rendered even though the full series may not have been completed. Rendered services include formal telephone, virtual, and or in-person consult, as well as any procedures.
Mobile Care, LLC offers goods and services that are irrevocable. Therefore, we do not issue refunds for any product or service that has been injected or used in your treatment. In consenting to be treated, clients must understand and accept this condition. Peptide formulations are made for each patient. No refunds are available once an order for peptides has been submitted and sent for compounding. Clients consent to this refund policy in the patient portal and at checkout with each purchase.

Clients who request a refund and have not had a consult or have not completed required labs or follow-up in 4 months will be refunded 80% of the purchase price. 

Mobile Care, LLC does not offer a refund for the initial $99 consult. Patients may reschedule this consult once.

Subscription Policies

Monthly Subscriptions
Deposits for subscriptions are non-refundable after 10 days from the purchase date or once any service has been rendered. Clients may cancel a monthly subscription minus outstanding lab fees or fees for services rendered or products received.
Annual Subscriptions
If you choose an annual plan, you are entering into a one-year subscription contract that expires 12 months after signup. You may cancel within 10 days of the purchase date if no services have been rendered.
Transfer of Services
All services are non-transferable unless explicitly stated within the product details.
Points
All points expire 1 year after accrual. Points are not transferable. Points can not be converted into cash or store credit. 
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Concierge Medicine
We’re not a tech company that does healthcare. We’re a clinician-owned healthcare company, utilizing technology to provide our patients with cutting edge healthcare. This improves the quality of care you recieve while maintaining a personalized relationship with your provider. With 3 Telehealth plans that give you access to screening labs, advanced panels, health coaching calls and Telehealth urgent care calls.
Experience cutting-edge technology with the Withings under-mattress sleep sensor. Effortlessly discover snoring, sleep patterns, and REM cycles, with all data securely sent to your clinician for analysis. Enhance your cardiovascular health through overnight tracking, assess breathing quality to determine if your sleep is truly restorative, and detect snoring to evaluate potential sleep apnea risks. Take charge of your health—all while you sleep!
Start with a state-of-the-art Withings blood pressure cuff to monitor your blood pressure at home. Your results will be automatically exported to your medical chart for your clinician’s review. Manage high blood pressure from the comfort of your home

Measure and control high blood pressure without the back and forth of frequent office visits and paper blood pressure journals.
Imagine this: Start with a state-of-the-art Withings scale to track your muscle mass, body fat, visceral fat and calories burned at rest. Have this data securely sent to your medical chart. Your clinician reviews your data so you can achieve your fitness goals, increase your muscle mass, and optimize your heart health.

Dasha M

Dasha originally comes from a beautiful region of Kamchatka, Russia. Back in 2005, she made a big move to the United States and has lived in three different states since then - Maine, Florida, and now Colorado, where she currently resides. Out of all these places, Colorado has become her favorite state because she absolutely loves mountains, skiing, and hiking there. Enjoys spending time with her family and friends, and also has a strong passion for traveling and discovering new places. Dasha is a proud graduate of Johnson and Wales University, where she studied culinary arts, hotel management, and travel studies.

Joseph Hendrickson NRP

Joseph Hendrickson, a paramedic residing in the highlands of Denver. As the Clinical Coordinator, my mission is to uphold the utmost standards of care, ensuring every patient's health needs are met with excellence.When I'm not saving lives, I'm immersed in my passion for art, running a small business born from my painting endeavors. Cooking, savoring fine wines, biking, and hiking are my cherished pastimes.

Karen Ennis

Karen Ennis moved here from northwestern Kansas in late 2002 to initially attend the Art Institute of Colorado for Media Arts and Animation. While she has always loved art, she found her passion after switching to the Bel-Rea Institute for Animal Technology. There she graduated with her Associates in Applied Science for Animal Technology in November of 2006, and for 16 years worked as a dedicated certified veterinary technician before joining Mobile Care Health. Like most Coloradans she enjoys the outdoors and loves to hike, but also has no problem staying indoors to indulge in her more “nerdy” hobbies like video or board games with her husband and cat Ivan.

Maureen Storey NP

Maureen Storey is a Nurse Practitioner, born and raised in New York, but she currently lives in Florida with her husband, 3 dogs, and 3 cats. She always wanted to be a nurse and began her career in healthcare at age 16 as CNA, at Age 18 she became an LPN, At Age 23 She graduated from American International College in Springfield, MA with her Bachelors in Science of Nursing and began working as an RN. She worked in nursing homes and hospitals for several years and returned to schooling for her Masters of Science in Nursing which was granted by Massachusetts College of Pharmacy and Health Sciences in Boston, MA in 2018. She has been working as an NP in Florida in Public health, Nursing homes, Infectious Disease and Primary Care. When she is not working she enjoys riding her motorcycle and indulging in new dining experiences. She enjoys breezy days at the ocean and sea turtles are her favorite ocean inhabitant. She is also passionate about dog rescue and supports Shar Pei Nation Rescue any chance she has. She identifies as a "Lilly Girl" and loves the designer Lilly Pulitzer- and echoes the sentiment "Life is too short for boring clothes' ', if you're ever looking for Maureen just look for the woman in all the colors!

Emily Abernathy

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Brooke Young

Brooke is a skilled and compassionate Adult Nurse Practitioner with over 10 years of experience in healthcare and a passion for helping patients achieve optimal health and wellness. Brooke holds a Master of Science in Nursing with a specialization in adult health and gerontology from Maryville University of St. Louis. She completed post-graduate training in functional medicine through the Institute for Functional Medicine and obtained her NP board certification through the American Academy of Nurse Practitioners Credentialing Board in 2019. As a Nurse Practitioner, Brooke seeks to address the root causes of disease and treat the whole person, rather than just the symptoms. She believes in taking a personalized and holistic approach to each patient. She has special interests in helping patients heal from metabolic syndrome, achieve their weight loss goals, optimize fertility, and recover from complex chronic illness. In her free time, Brooke enjoys hiking, reading, rollerblading, cooking healthy meals, and spending time with her fun-loving husband and spirited toddlers. She is excited to partner with you on your health journey and support you in achieving your goals.

Emily Abernethy FNP

Emily Abernethy is a family nurse practitioner who completed her training at the University of Pennsylvania in Philadelphia. She has worked in primary care as a nurse practitioner and trauma and surgery as an RN. Emily seeks to develop collaborative provider-patient relationships to support her patients in being advocates for their own health. When not seeing patients, Emily enjoys staying active, traveling, enjoying live music, exploring new restaurants, and spending time outdoors camping, hiking, and backpacking with her husband and their German Shorthaired Pointer, Birdie.

Steve Ohl

Steve is a native of Colorado with bachelors in culinary nutrition. He worked as a classically trained chef, for over a decade. After chef life he shifted careers to join Mobile Care Health as our Operations Manager. Steve enjoys Crossfit, boating, road trips and camping.

Dr. Michael McGurren

Dr Michael McGurren was born and raised in Denver, Colorado. He graduated from Creighton University Medical School, and was the Chief Resident followed at Barnes-Jewish in St. Louis. He is board certified in Emergency Medicine and provides medical direction, as well as urgent care services for Mobile Care Health. In his free time he can be found sailing around the world, with a captains license and over 2500 nautical miles sailed. On shore he enjoys traveling with wife and pup Kylo in custom campervan.